Full Name
Email
*
What's the main reason you decided not to continue with WealthNX?
My payment method didn't work
The price didn't fit my budget right now
I wanted more time to try it before paying
I didn't see enough value yet to subscribe
I had concerns about connecting my financial accounts
Other
What happened when you tried to pay?
My card was declined
I wasn't sure my card details were entered correctly
I don't have a card I wanted to use for this
Something seemed to break/glitch on the payment screen
Other
Would having another payment option (like Apple Pay, PayPal, or bank debit) have helped?
Yes, definitely
Maybe
No, that wasn't the issue
What monthly price would have felt fair to you?
e.g. "$X/month"
Would a lower-priced plan with fewer features have worked for you?
Yes, definitely
Maybe, depends what's included
No - I'd need full access or nothing
How much more time would have helped you decide?
A few more days
1–2 more weeks
About a month
Other
Which of these, if you'd seen it clearly, would have made subscribing feel worth it?
A clear net worth number updated automatically
AI insights (Wealth Genie) I could trust
Proof that my data and accounts stay secure
A plain, one-line explanation of what the subscription actually unlocks
Real examples of the kind of insights other users get
Other
What's your biggest concern about connecting your accounts?
Not sure how my data is stored or used
Not clear whether access is read-only or full access
Not clear whether access is read-only or full access
Had a bad experience with this elsewhere
Other
What would make you more comfortable connecting your accounts?
A plain-language explanation of security and encryption
Confirmation that access is read-only
The ability to disconnect anytime, easily
Information about our ISO 27001 certification and security standards
Other
Which app or tool are you using instead (if any)?
What does it do better for you right now?
How likely are you to give WealthNX another look in the next 30 days?
Not at all likely
Extremely Likely
Before you stopped, how far did you get with WealthNX?
I connected my accounts and explored the dashboard
I tried Wealth Genie / asked it questions
I only looked at the pricing/payment screen
I signed up but didn't really explore
Which part felt most useful or promising?
Seeing all my accounts in one connected view
Wealth Genie / AI insights and explanations
Net worth tracking
Spending and cash-flow visibility
Portfolio / investment information
Subscription and recurring-payment visibility
Nothing stood out yet
Other
If we could fix or improve one thing before you'd reconsider, what would it be?
Is it okay to follow up by email if we have a way to address this?
Yes, feel free to reach out
No, just wanted to share feedback
